Shipping

Standard UK delivery (2 - 4working days*) £4.00
Fully insured and with tracking

All orders are posted out with Royal Mail services.

Free delivery on all orders over £100

Please note : 'Rhythm Of Beauty' products are lovingly handmade in the Peak District so there may be a short wait time of 2-3 days from placing your order to dispatch, depending on stock levels. Rest assured that you will of course be the first to know.

Europe

5-7 working days - £10.00

Fully insured with tracking information.

What is your returns policy?

We hope that you love our products as much as we do, but if for any reason you are unhappy with any item purchased through our  website, then please contact me amy@faceofnature.co.uk within 14 days of receiving your order and we will be happy to arrange a refund or exchange.

If you require a refund we will refund the price paid by you for the goods within fourteen (14) days of receiving your returned goods, provided that you have returned the goods to us within 14 working days of delivery to you or your notifying us of cancellation.

The Customer shall be deemed to have accepted the goods unless they notify the Seller within 7 days of their receipt. This does not affect the customers statutory rights). If no such action has been taken, Face Of Nature shall consider the products being as described, of satisfactory quality and fit for their purpose and may not accept any reject at a later date.

Items can only be returned for a refund if they are unopened, unused and in a re-saleable condition with all tamper-resistant seals.

Unless the goods are faulty, you will be required to arrange and pay for the cost of returning them to us. Please ensure you obtain a proof of postage when you do so.

In cases where the return of the goods is due to a defect or discrepancy in the order, the Customer is entitled to a full refund or replacement. We will also refund the delivery charge for sending the item to you and the cost incurred by you for returning the item. The faulty or damaged product must be returned as soon as possible. Please ensure you obtain a proof of postage.

How do I return a product to you?

Please email me - amy@faceofnature.co.uk and I will be happy to assist you further